What a great adventure CRM Idol 2011 has been for bigWebApps HelpDesk. We have had the opportunity to meet new people and learn new things. After our presentation last Friday, our review was posted. It was encouraging and gave us helpful insight on how to be #1. During the presentation, the judges commended us on the way we think about our customers.

We as a team like to provide ongoing customer service and give our customers the extra attention they deserve. Since after all, we are a Help Desk that’s helpful. They highlighted our key features and gave us the advice to not settle for #2. Beyond CRM Idol, with our positive attitude, they want to see us succeed. That kind of statement is always encouraging.

The CRM Idol semi-finalists were released yesterday. The semi-finalists are: Aplicor, Assistly, CrowdFactory, FuzeDigital, GetStatisfaction, GreenRope CRM, JaguarTPM, Nimble, RO|Innovation, SalesNexus, Soluciones SA, Stone Cobra and thedatabank.

In addition to the 13 semi-finalists, the judges decided to call out 3 companies for special recognition. While they didn’t make the semi-finalists this year, the judges noticed them as being something special and worthy of their and our attention. They will be watching them.

The Judges Attention Award Winners for 2001 are: AddressTwo, bigWebApps and Vertical Solutions Inc.

As you can see, we are proud winners of the Judges Attention Award! We are proud to wear and share that crown with AddressTwo and Vertical Solutions Inc. Like we said before, CRM Idol has been a great experience and we are thrilled to participate next year.

We would like to congratulate all of the semi-finalists and best of luck to each and every one of them. But most of all we would like to thank the judges for their time and special attention to each contestant. We will be keeping a close eye on the competition throughout.

Good luck everyone. See you at CRM Idol 2012.

Check out more information on the competition here: http://www.crmidol.com/