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Software evens field for smaller businesses

The inventory application is just the latest Internet-based product developed by bigWebApps, which will have a large-scale launch of the new software in January, according to CEO Patrick Clements.

Technology Thursday, Episode 7

Patrick Clements, CEO of bigWebApps, and Jason Moore, Director of Client Fulfillment at bigWebApps, discuss how to leverage technology to enable telecommuting in a global economy.

When Outsourcing Makes Sense for Small Business

Patrick Clements, CEO of BigWebApps, uses outsourcing in areas throughout his business.

Technology Thursday, Episode 2

Considering an on-demand help desk application? Then be sure to listen to this podcast by Patrick Clements, CEO of bigWebApps, about best practices in help desk implementation.

Q&A with Patrick Clements, Co-Founder and CEO, bigWebApps

Atlanta-based bigWebApps offers an on-demand help desk and customer support software-as-a-service (SaaS) solution. Its flagship product, bigWebApps HelpDesk, has been adopted by more than 100,000 users within the SMB and K-12/higher education markets.

Technology Thursday, Episode 1

Before you consider outsourcing, listen to this podcast by Patrick Clements, CEO of bigWebApps, to hear what type of work is successfully outsourced and what type is best kept inside the enterprise.

NECC 2008: Network Administration

bigWebApps has developed help-desk tools for everyone in a school building, from network technicians to administrators and teachers with minimal computer training.

FETC 2008: Network administration and IT support

bigWebDesk helps build better communication between school districts and individual schools. Within 24 to 48 hours, the company says, a school system can integrate a fully operational help desk to prevent interruptions to teachers’ lessons by technology issues.